CUNY Creates Telephone “Help Line” For Grief, Trauma & Bereavement Counseling Call — — —-

September 14, 2001 | The University

The City University of New York is establishing a special “Help-Line” staffed with volunteer faculty specialists in psychology, social work, nursing and counseling to offer grief, trauma and bereavement assistance in the aftermath of the World Trade Center tragedy.

This service is available to all those in need of assistance, including University students, faculty and staff. At the suggestion of the New York City Partnership, the service will also be made available to the business community, especially to employees and managers who work in the financial district in lower Manhattan, and to their families.

“The faculty of all the CUNY colleges stand ready to assist our community,” said Chancellor Matthew Goldstein. “We have called upon our highly trained professoriate from campuses throughout New York City. They have responded with great generosity and selflessness.”

Executive Vice Chancellor for Academic Affairs Louise Mirrer said that faculty staffing the telephone center are uniquely suited to offering assistance to those experiencing grief, trauma and bereavement.

“Our message to students and others is that it is common for people who have experienced traumatic situations to have very strong emotional reactions,” Dr. Mirrer said. “Understanding that this is a normal response to abnormal events can aid them in coping effectively with their feelings, thoughts, and behaviors and help them along the path to recovery. Talking to a professional will help students to deal with this tragic and stressful situation.”

Counselors will be available beginning Saturday, September 15. The Helpline service will continue on Saturdays and Sundays, from 10 a.m. to 4 p.m., and Mondays through Fridays, from 9 a.m. to 8 p.m. The telephone number is — — —-.

University Dean for Health Science Rosa Maria Gil, the former Chair of the New York City Health and Hospitals Corporation and Special Health Advisor to the Mayor, is coordinating this effort.

For more information visit www.cuny.edu.