The Board of Trustees of The City University of New York today appointed Dr. Diane B. Call as President of Queensborough Community College, which has served students from Queens and the entire New York City region as a starting place to pursue their academic and career goals for more than fifty years. Chancellor Matthew Goldstein recommended Dr. Call, who has been the Interim President of Queensborough Community College since July 1, 2010. Prior to that Dr. Call was Queensborough’s Provost and Senior Vice President for Academic Affairs. She has also served as Vice President for Finance and Administration, Assistant Dean for Instructional Support Services and in other posts in a career spanning three decades at the College and CUNY in positions that encompass virtually all major areas of administration and academics at Queensborough Community College.

In a joint statement, Board of Trustees Chairperson Benno Schmidt and Chancellor Goldstein stated: “Dr. Diane B. Call brings to Queensborough Community College extensive academic and administrative experience, a proven commitment to students, faculty, and alumni, and an exemplary record of advancing the College’s mission of offering students a quality, affordable education.”

As Provost, Dr. Call led the Academic Affairs Division to create a student centered learning environment in collaboration with faculty and Student Affairs colleagues through curriculum and pedagogical innovations, academic enrichment activities such as undergraduate research, as well as instructional support and student service programs. Dr. Call’s partnership with Student Affairs led to the implementation of Queensborough’s innovative Freshman Academies for all full-time, first-time freshmen, and the establishment of an assessment protocol to measure the initiative’s success on student learning outcomes. Among her many other accomplishments are programs for the recruitment and retention of faculty, and a faculty development initiative for their engagement in a variety of teaching modalities, high impact activities, e-learning, academic leadership and pedagogical research in community college teaching.

Dr. Call stated: “Queensborough Community College proudly reflects the uniqueness of the Queens community—the most diverse county in the U.S. We distinguish ourselves from other higher education institutions with our diversity of cultures, including nearly equal populations of African-Americans, Asians, Caucasians and Latinos. My focus as president will be to encourage a strong and engaged faculty, to enhance our student-centered learning environment and to create additional community partnerships. A key objective is to provide an academic environment that strengthens students’ commitment and makes it possible for them to graduate and complete their goals in a timely manner.”

Dr. Call’s initiatives at Queensborough include the Instructional Support Services Center and Learning Lab. In addition, she has led Admissions Services; Skills Assessment Testing; Academic Advisement; the Freshman Year Program; College Discovery; and the Collegiate Science and Technology Entry Program (CSTEP), an enrichment program which provides career development and support services to students planning careers in the STEM fields and the licensed professions. She also consolidated Tutorial Services and the Writing Center, substantially increasing the number of students served.

Dr. Call holds a Doctor of Education degree in College and University Administration, a master’s degree in Community College Administration and a second master’s degree in Student Personnel Administration, all from Teachers College, Columbia University. She holds a BA in English and Education from SUNY/Albany and earned a Certificate in Curriculum Development from Harvard University’s School of Education. She has been an Adjunct Professor at Long Island University, C.W. Post, Graduate School of Education; and an Adjunct Associate Professor with Queensborough Community College’s English department. Dr. Call has published and made research presentations at academic conferences on ‘at risk’ students. She was promoted to full professor in Queensborough’s Office of Student Personnel Services in 1994, after having acquired tenure in 1978.

Dr. Call has served as a member of the Strategic Planning Steering Committee of the College of Aeronautics (now Vaughn College); a Consultant to the U.S. Department of Education, Higher Education Programs’ Division of Institutional Development; and Consultant to the New York City Public Schools on Health Occupation Vocational Programs. She served on the CUNY Welfare Advocate Council, and was a Project Participant for “Change and the New Jersey Community College; the Faculty Perspective,” The Center for Community Colleges, Teachers College, Columbia University. She is a member of the Board of the Queens Symphony Orchestra.

Queensborough Community College, which is located on a picturesque 37-acre site in Bayside, Queens, offers a rich liberal arts and science curriculum as well as career and pre-professional courses. The College’s Freshman Academies offer every first-time, full-time student personalized academic advisement and student support services through their first two semesters, establishing an atmosphere that nurtures the growth of the individual student in a supportive environment. An integral part of all six Academies are high impact learning strategies, such as e-Portfolio and service learning, designed to further inspire and engage students with the goal of improving retention and graduation rates.

Queensborough’s recently established dual joint degree program in Nursing with Hunter College joins its other dual joint programs with CUNY senior colleges, including Biotechnology with York College, Forensic Science and Criminal Justice with John Jay College and Early Childhood Education with Queens College. Over half of the College’s faculty holds doctorates compared with 21 percent of faculty in community colleges nationwide. Comprising one of the most diverse populations of any college in the U.S., more than 15,000 students pursue associate degrees or certificate programs and another 10,000 students of all ages attend continuing education programs.

Among the campus’s prized cultural resources are the Kupferberg Holocaust Resource Center, the QCC Art Gallery, and the Queensborough Performing Arts Center, created to stimulate ideas and intellectual curiosity while exposing students and the public to culture and the arts.

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