The Office of Library Services’ Goals for the 2009-1010 Year

November 13, 2009 | News

In September, the Central Office of Library Services (OLS) announced its priorities for the academic year. The principal aims of the office, according to University Librarian Curtis Kendrick, are to improve the provision and coordination of services to CUNY’s 30 campus libraries and to support CUNY’s commitment to become an integrated research-intensive University.

The goals for the 2009-2010 academic year are to:

  • work with Computer Information Systems to ensure a reliable back-up for all CUNY library systems in the event of a failure;
  • test Ex Libris’s remote information technology services;
  • review and update the OLS websites;
  • implement the ALEPH Reporting Center so that campus libraries have direct access to CUNY statistics;
  • select and implement an electronic resources management system;
  • ensure the flow of patron data from CUNYfirst–the university’s enterprise resource planning system for student administration, finance and human resources–to Aleph, the library system.

To develop the annual goals the OLS held a planning retreat in May, during which its members selected priorities from a list of more than 140 projects and initiatives. “The retreat gave a structure for developing a viable and effective plan for the year,” said Kendrick. “But perhaps the retreat’s most valuable function, given the office’s rapid expansion in recent years, was simply to let colleagues get to know each other and learn who to call when problems arise. Now that we have our agenda, we implement these goals with care and speed.”

The Central Office of Library Services provides leadership to the campus libraries and coordinates activities by providing central services, leveraging the power of CUNY as an integrated university. Activities of OLS include coordinating electronic resource licensing; providing $2.5 million in financial support for system-wide electronic resources; operating a system-wide library management system and centralized technical processing services; collecting statistics about library operations; funding the delivery portion of the CUNY Library Intra-Campus Service (CLICS), which provides delivery of materials to CUNY campuses; and funding ILLiad technology for resource sharing to libraries that have opted to automate their interlibrary loan functions.