Call-In Logo 2016
Volunteers waiting for calls

Over 300 volunteers will be standing by, to provide you with information on immigration issues such as U.S. citizenship, permanent residence, family petitions and deferred action. Our volunteers can also refer you to free and low cost immigration services in your area and provide information about English and civics classes. All volunteers are under the supervision of Citizenship Now! staff attorneys and attorneys volunteering from the Legal Aid Society and American Immigration Lawyers Association (AILA) attorneys, and Board of Immigration Appeals (BIA) accredited representatives.

Since the call-in first began in 2004, we have answered over 156,000 phone calls, providing information and referrals. For four days, phone lines will be open from 9 a.m. to 8 p.m., and assistance will be available in a variety of languages.

The people who staff the CUNY/Daily News Citizenship NOW! Call-in phone lines are available to give information only.  They are not attorneys for callers and cannot give you specific legal advice.  The call-in is not intended as, and is not a substitute for, legal advice provided by an attorney retained to counsel and assist a client on a specific problem or situation.  You should consult an attorney specializing in immigration law if you are in need of such services.  The Daily News and CUNY make no representations or warranties of any kind, express or implied, as to information given to callers by the Citizenship Now! experts, and under no circumstances will they be liable to any caller or other person for damages of any nature arising in any way from the use of such information.

Monday June 19 to Friday June 23, 2017

9 a.m.- 8:00 p.m.


Check back on June 19 for the numbers to call.

Volunteers during our 2015 Call-in

Each year at the call-in we provide callers with free, confidential information on immigration, as well as referrals to organizations that can help them with their specific issues. With the presidential election on the horizon, we expect many questions about applying for citizenship. Please consider volunteering for one shift or more.

Meet the 2016 volunteers

The call-in was a vision shared by Jay Hershenson, Senior Vice Chancellor for University Relations for the City University of New York (CUNY) and the New York Daily News. Together, they approached Allan Wernick, immigration attorney, CUNY Citizenship Now! Director, and Daily News columnist to organize the event.

Year after year, the dedication of our volunteers has made the call-in a success. Many of the volunteers are also members of the CUNY/NYC Citizenship Now! Volunteer Corps and participate in our community-based application assistance events. Prior to each year’s call-in, CUNY Citizenship Now! holds a full-day training session for all volunteers. The training covers the basics of immigration law and familiarizes volunteers with the publications and resources available during the week.

The call-in has generated support from the New York business community. Tech sponsors have included Presidio, Cisco and Microsoft. Univision and WABC-TV, our media partners, have been instrumental in building support within the community.

The event is widely supported by New York’s most influential elected officials. United States Senators Charles Schumer and Kristen Gillibrand, current Mayor Bill de Blasio, and for the first time in 2015, New York State Governor Andrew M. Cuomo have visited to offer words of encouragement.

Click on the photos to read the stories of some of our callers. Their lives changed with a call. Your life could change too!

Diana Zambrano and son
Diana Zambrano and son
Emma Dyer, call-in caller
Emma Dyer
Carlos Reyes
Carlos Reyes
Althea Angus and son
Althea Angus and son
Carolina Solano at Citizenship Now!'s office
Carolina Solano
Magella Phillip
Magella Phillip


CUNY Citizenship Now! Logo
NY Daily News Logo

2016 Media and Tech Sponsors

Cisco Logo
Microsoft Logo
Presidio Logo
El Diario Logo


AILA NY Chapter Logo
Guttman Community College Logo
CUNY Service Corps Logo
IAN Logo
FragomenWorldwide Logo
NALEO logo
ONA Logo
Goya Logo
Mayor's Office of Immigrant Affairs Logo


Coverage of the 2015- call-in by New Tang Dynasty Television

CUNY TV’s Doug Muzio talks to our Director about the call-in and about CUNY Citizenship Now!

Coverage of the 2015- call-in by NY1 Noticias (En Español)

Press Release

Call-in announcement

Sponsorship Announcement