CUNY/Daily News Citizenship Now! Call-in logo
Volunteers waiting for calls

Over 300 volunteers will be standing by, to provide you with information on immigration issues such as U.S. citizenship, permanent residence, family petitions and deferred action. Our volunteers can also refer you to free and low cost immigration services in your area and provide information about English and civics classes. Our volunteers speak more than 40 languages and provide this service under the supervision of Citizenship Now! staff attorneys and attorneys and Board of Immigration Appeals (BIA) accredited representatives in New York.


The people who staff the CUNY/Daily News Citizenship NOW! Call-in phone lines are available to give information only.  They are not attorneys for callers and cannot give you specific legal advice.  The call-in is not intended as, and is not a substitute for, legal advice provided by an attorney retained to counsel and assist a client on a specific problem or situation.  You should consult an attorney specializing in immigration law if you are in need of such services.  The Daily News and CUNY make no representations or warranties of any kind, express or implied, as to information given to callers by the Citizenship Now! experts, and under no circumstances will they be liable to any caller or other person for damages of any nature arising in any way from the use of such information.

Monday June 19 to Friday June 23, 2017

13,716 phone calls answered

Three photos of volunteers during our 2015 Call-in. The first is a male volunteer on the phone, the second is two female volunteers smiling and the third is a female volunteer on the phone.

Each year at the call-in we provide callers with free, confidential information on immigration, as well as referrals to organizations that can help them with their specific issues. With the presidential election on the horizon, we expect many questions about applying for citizenship. Please consider volunteering for one shift or more.

2017 Volunteer Bios

Since 2004, the annual CUNY/Daily News Citizenship NOW! Call-in has provided more than 170,000 callers. With the support of CUNY Chancellor James Milliken and the University Board of Trustees, and bringing together hundreds of volunteers trained by CUNY Citizenship Now!, the call-in aims to provide valuable, confidential information to thousands of New Yorkers.

Developed by the City University of New York and the New York Daily News, the event is widely supported by New York’s most influential officials. Visitors to the event have included New York State Governor Andrew M. Cuomo, U.S. Senators Chuck Schumer and Kirsten Gillibrand, Mayor Bill de Blasio, Cardinal Timothy Dolan and New York City Council Speaker Melissa Mark-Viverito.

The call-in has also generated support from the New York business community. Tech sponsors have included Presidio, Cisco and Microsoft. Univision and WABC-TV, our media partners, have been instrumental in building support within the community.  With their support, and the support of CUNY’s Computing and Information Services, our capacity has more than doubled since the event’s first year. In 2017, more than 500 volunteers assisted 13,327 callers in almost 50 different languages.

Click on the photos to read the stories of some of our callers. Their lives changed with a call. Your life could change too!

Diana Zambrano and son
Diana Zambrano and son
Emma Dyer, call-in caller
Emma Dyer
Carlos Reyes
Carlos Reyes
Althea Angus and son, center participant
Althea Angus and son
Carolina Solano at Citizenship Now!'s office
Carolina Solano
Magella Phillip, CUNY/Daily News Citizenship NOW! Call-In Participant
Magella Phillip
Ana Mejia, DACA Citywide Event Participant
Ana Mejia
Rocio Ascensio
Rocio Ascensio
Pedro Ribota
Pedro Ribota


New York Daily News
City University of New York (CUNY)


Univision 41
CUNY Television
El Diario
Que Buena 27.7 FM
WADO 1280 AM


American Immigration Lawyers Association (AILA)
Axa Group
Bloomberg Philanthropies
Capalino and Company
CUNY Service Corps
Fragomen Worldwide
Goya Logo
Hispanic Federation
Immigration Advocates Network
John Jay College of Criminal Justice
Juntos Podemos/Together We Can
Metro Plus Health Plan
New York Immigration Coalition
New York City Mayor's Office of Immigrant Affairs
ONA Logo
CUNY School of Professional Studies
Consulate General of Mexico in New York


Coverage of the 2015- call-in by New Tang Dynasty Television

CUNY TV’s Doug Muzio talks to our Director about the call-in and about CUNY Citizenship Now!

Coverage of the 2015- call-in by NY1 Noticias (En Español)

Press Release